Cancellation/Refund Policy

Last updated: October 3rd, 2025

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• Cancellation by User

  • If You fail to complete required payments by the stated due dates (after reminders), the booking is canceled, and the amount paid will be non-refundable.

• Cancellation by Rapidophilia or Supplier/Vendor

  • In circumstances like insufficient group size, force majeure events, or the Supplier’s inability to provide the service, Rapidophilia will endeavor to inform You at least 7 days before departure (where feasible). You may opt for a full refund or accept an alternative arrangement.

  • If the tour is canceled mid-trip for force majeure or safety reasons, refunds (if any) depend on the portion of the trip unused and the Supplier’s discretion.

• Refund Process:

  • Rapidophilia will only process refunds after receiving the refunded amount from Suppliers. Refunds typically return to the original payment source (bank/card) unless otherwise agreed in writing.

  • Convenience fees, Taxes, or certain non-refundable amounts may be deducted from the total refund.

  • Refund process completion may take 5 to 10 working days.

• Modification Policy:​

• In case of a reduction in the number of participants or changing dates of your trip, the refund amount will be calculated on a case-by-case basis, considering the impact on group size, operational feasibility (e.g., car seating capacity, room type, local operator's agreement), and other factors.

  • Pax addition or reduction may lead to recalculated costs, subject to availability and operational constraints.

  • Any changes may incur additional charges depending on the new requirements.

• No-Show & Partial Usage:

• • Failure to show up at scheduled departure or check-in times may result in the booking being treated as a no-show with no refund due.

  • No refunds for partial usage of the package (e.g., leaving mid-tour or skipping certain included activities).

• Complaints & Refund Requests Deadline:

  Any refund request (e.g., service denial, incomplete services) must be submitted with valid evidence (emails, logs, media, vendor confirmations) within 5 days of trip completion (write to rapidophilia@gmail.com). Beyond this timeframe, no requests will be entertained.

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